1. Introduction
This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://www.sedberghholidaycottages.co.uk/. By providing us with your data, you confirm you are over 13 years of age.
2. What personal data we collect and why we collect it
Contact Forms
If you use the contact form I will only contact you regarding your query. Your details will never be passed along to a third party.
Cookies
Please see Cookie Policy
Analytics
We use the Monster Insights plugin which works with Google to keep track of customer user of our website. This includes data about the use of our website and online services such as IP address, details about your browser, page views, length of time of individual pages, number of times you listed our website and time zone settings. It does not collect any personal information.
3. Who we share your personal data with
We may have to share your data with the parties below:
- Other companies in our group who provide services to us
- Service providers you provide IT and administration services
- Professional advisers including lawyers, bankers and accountants
- Government bodies where required to report processing activities
4. International Transfer
Some of our third party service providers are based outside the European Economic Area (EEA). Therefore their processing of your data will involve a transfer outside the EEA. We only use third parties who are deemed to provide the same level of security within the EEA; as approved by the European Commission or the EU-US Privacy Shield in the United States.
5. About this website’s server
This website is hosted a a UK service provider who are housed in a UK datacenter operated by Gyron Internet, and is audited to ISO 27001 standards: Their external Certifications include:
- ISO 27001: Information Security Management System
- ISO 14001: Environment Management System
- ISO 9001: Quality Management System
6. How long we retain your data
We only retain data for as long as is necessary to fulfil the purpose we collected it for (analytics) and to satisfy any legal or accounting requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
7. What rights you have over your data
If you have contacted us via the contact form you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
8. Contact Information
Contact Details
Our full details are:
Old Spout Barn
Dowbiggin Lane
Dent
LA10 5LR
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at
9. How we protect your data
Our data protection officer and company owner is Susan Woof. The data protection officer is responsible for making sure that your data is stored and processed safely. You can contact them at .
Generally speaking, only the data protection officer and authorised members of staff will access your data.
10. How do you make a complaint about our use of your data?
The Information Commissioners’ Office (ICO). is the authority for data protection in the UK. If you have an unresolvable problem with us and our use of your data, they are who you should contact.